Any cancellation or amendment request must be sent to us in writing, by email, fax or post, and will take effect on the day we receive the request.

 

For all reservations made on or after 8 April 2020 with a check-in between 9 April 2020 and 28 February 2021, the following will be charged as a penalty:

• More than 7 days before arrival date = 10% of the booking price.
• Less than 7 days before arrival = 100% of the booking price.

 

For other reservations that don't meet above conditions will be liable to pay the cancellation or amendment charges shown below.

• More than 30 days before arrival date = 10% of the booking price.
• 29 – 7 days before arrival date = 50% of the booking price.
• Less than 7 days before arrival = 100% of the booking price.

There will be no refunds if the client voluntarily decides to stop using the services included in the holiday before the end of his/her stay.